What I’m thinking about as we wrap the week: Generative AI

FM (Friday Morning) Reflection #2

I spend a lot of time thinking about Generative AI (GenAI) and its impact on people, the workforce and society. I do this every day as part of my own work, and like you, as an individual living in an era where this technology is rapidly emerging.

The public release of ChatGPT in November 2022 triggered a gusher of attention that spans the full gamut of hype, hysteria, and hope. Now nearly two years in, the outlines of how this will impact the workplace and society are starting to come into view.

I believe that we are in the early days of a once-in-a-generation period of transformational change akin to the arrival of desktop computing, broadband, and streaming.

GenAI has the potential to provide us with new “superpowers for good.” Consider a great salesperson whose skills lie in building relationships rather than writing. GenAI can assist that p…